Customer is responsible for shipping to our EXPRESS Repair Centers. We will send an email with shipping instructions to the closes repair center.
 
All service center repairs are done at a FLAT (U.S Dollar) rate plus parts. We will always quote you first for any part(s) that are needed and ask for your approval.
 
If no parts are required and product is repairable, repairs will be done at the quoted flat rate.
 
All work is backed by a limited 60 day return to MIDCOM service center warranty. If we deem your product “un-repairable”, we will waive our Flat Rate labor charge – no risk to you.
 
Customer is responsible for shipping costs to and from our National Service Center. MIDCOM is not responsible for damage caused by failure to securely package the equipment or damage occurred in transit.